ConnectLeader® Announces the Award of Three Patents

“I like to change my list as I’m calling. I can easily de-select a name and the system won’t let me call that number.”Scott Serpa, Inside Sales Manager, formerly with Xangati, Inc.

“Before we used Team Dialer, we used another tool. Some of our representatives were reluctant to use the agent-assisted dialing technology because they would be caught off guard when a call was connected. With ConnectLeader, they have much more control.”  Rob Consoli, VP of Sales & Marketing, Liaison Technologies

In addition to the Visibility and Control features, these patents protect many other innovative sales acceleration capabilities offered by ConnectLeader (or planned for near future), such as:
Multi-touch campaign with calling – Enables sales reps to easily plan and execute multi-touch campaigns including various touches like calling, leaving voice messages, sending texts, and sending emails

Remote Coach – Enables sales managers to actively listen to and coach sales reps during calls
Online scheduling of calling sessions – Facilitates time management for sales reps
Dynamic Agent Allocation – Allows the system to optimize agent’s time utilization.

About ConnectLeader

The ConnectLeader^® Sales Dialing Platform helps B2B sales organizations improve personal and team sales productivity by reducing non-productive calling tasks. We were the first in the market to offer a single dialing platform giving sales teams the ability to choose from a range of dialing speeds to match their sales productivity needs. ConnectLeader solutions feature our patented visibility and control features and provide bi-directional synchronization with Salesforce.com, Microsoft Dynamics CRM, Oracle on-demand CRM, NetSuite CRM, Zoho CRM, Bullhorn, and other CRM systems.

Click Dialer™ is click-to-call software embedded into the Salesforce.com CRM environment. Sales reps simply click on the phone number to start dialing. Call results, emails sent, voicemail drop, and follow-up activities are updated for analytics within Salesforce.com in real time. Sales reps using Click Dialer can increase their calling productivity by up to 30% over manual dialing.

Personal Dialer^® is cloud-based sales dialing technology that takes calling productivity to the next level. Personal Dialer provides visibility into calling, allows the reps to control the selection of the next call, progress to next call quickly, and a host of many other features. Reps can increase their calling productivity by 50% to 100% over manual dialing.

Team Dialer^® is a sales acceleration solution for organizations who want to further boost dialing productivity for outbound prospecting, business development, and lead qualifying. Team Dialer accelerates the sales process by delegating non-productive calling tasks and integrating with sales automation systems. The Team Dialer solution combines state-of-the-art cloud-based software with a team of human agents who assist with call navigation, allowing your sales reps more time to sell. Team Dialer customers typically have 8 to 12 live conversations per hour, an 800% increase over manual dialing. www.connectleader.com

ConnectLeader, Click Dialer, Personal Dialer, and Team Dialer are trademarks of ConnectLeader, LLC.

All brand names and product names are trademarks or registered trademarks of their respective companies.
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