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8 Essential Metrics to Manage a High-Performing SDR Team
An elite sales development team is the engine that powers predictable revenue growth. SDRs generate qualified pipelines...
By: Matt Stanton on May 20, 2015 9:04:26 AM
For students preparing to enter a full-time job for the first time, learning how to navigate the office environment can feel intimidating. Fortunately, by concentrating on mastering a few key areas, you can quickly feel comfortable in your new role as a business development rep and a sales professional.
Getting along with co-workers
Succeeding in a job is not a do-it-yourself venture. Even if you are brilliant at your position, your boss will notice if you fail to work well with your coworkers. You do not need to be best friends with these people, but you do need to learn how to work well with them so that your team, and you personally, can succeed.
Understanding office politics
Office politics will dictate how well you fit into the fabric of an organization. Although most people do not care to acknowledge it, workplaces are generally run through office politics. Certain organizations are completely dominated by politics, where people regularly try to out-maneuver each other. Other organizations will be significantly less political, and most guidelines about employee interactions and advancements are clearly spelled out and followed.
Generally, the best way to master office politics is to watch those skilled at politics and learning how they handle various situations. Focus on what you can do to improve a particular situation while also refusing to take sides in disagreements. Remember the rules for getting along with your coworkers and actively work to avoid being sucked into office battles.
Mastering office etiquette
Office etiquette will touch upon many subjects, from what you wear to how you address your superiors. Generally, all workplaces will expect the following considerations:
The parts of office etiquette specific to your jobs, such as titles and clothing, can be learned by observing others or asking HR.
Getting up to speed
Just because you are not in school anymore, doesn't mean the learning stops. Your ability to succeed in your business development job will be directly related to how fast and thoroughly you learn.
Key Subjects to Master:
What to expect about the flow of the office
Each office will have its own system regarding when people work, how people take time off, and how vacation time is accumulated. Most offices have procedures in place regarding how days are taken off to avoid having too many people off at once. It may also be common to let senior members get their pick of time off before new hires. Since you should avoid taking time off right after starting, use your first few months to learn how the office works. Ask the person training you about these procedures as well.
Beginning a full-time business development job after finishing school can feel daunting, but a well-prepared inside sales professional can also use this time to lay the foundation for a fantastic career. Learning how to successfully navigate an office environment largely comes down to watching others and erring on the side of caution, but keep the above areas in mind as you step into your new building and you will quickly be on your way to finding your place at the organization.
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