4 min read
Atlas MKE Customer Success Story
The Customer
Tom Burrell, Chief of Staff at Atlas MKE, oversees operations atthis B2B call center specializing in ...
The Challenge
Atlas MKE faced the challenge of optimizing cold calling efficiency and ensuring clean caller IDs to improve connect rates. In their line of business, successful cold calling is paramount, as it directly impacts the company's profitability.
Solutions Used
Atlas MKE transitioned from another parallel dialer to Koncert, drawn by its advanced features and superior caller ID management. Key features utilized include:
"Koncert revolutionized our cold calling operations, empowering us with advanced caller ID management and unparalleled efficiency. With their AI-powered dialer, we've doubled our meeting schedules, achieving 25 of our best weeks ever."
"When people ask me why Koncert, I would say hands down, it's because of the way they handle their caller IDs. It's like a PhD level versus elementary school level compared to competitors
▪ Tom Burrell, Chief of Staff at Atlas MKE
Benefits
Metrics
About Koncert
Koncert is the leading B2B sales engagement platform, with over 12 years of innovation in dialer technology. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert also offers the unique automated caller id management with automated local presence feature. The Remote Salesfloor brings the traditional salesfloor experience into a virtual environment where teams can collaborate, coach, and engage like never before. The platform includes a wide variety of reports and dashboards plus customization options so managers and sales reps can have complete, actionable analytics at their fingertips. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity.
Mar 4, 2024 by Koncert Marketing
The Customer
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Summary:
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