Case Study

4 min read

USB Payment Processing Customer Success Story

By: Koncert Marketing on Oct 28, 2024 2:56:49 PM

Solutions Used

To address these challenges, USB Payment Processing switched to Koncert as their dialer and integrated it with HubSpot for CRM support. Key features of Koncert that benefited the company included:

AI parallel dialer that avoids spam or telemarketing labels.
Full integration with HubSpot, enhancing CRM capabilities.

Koncert is the leading B2B sales engagement platform, with over 12 years of innovation in dialer technology. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert also offers the unique automated caller id management with automated local presence feature. The Remote Salesfloor brings the traditional salesfloor experience into a virtual environment where teams can collaborate, coach, and engage like never before. The platform includes a wide variety of reports and dashboards plus customization options so managers and sales reps can have complete, actionable analytics at their fingertips. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity.

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