Adapt to B2B Reality:
Dialers Are Necessary Now
Power dialing using AI technology, in an affordable Saas platform, is now available, even for smaller, cost-conscious B2B businesses. Meet and beat your competition as you give your sales reps a day’s worth of calls in just one hour using AI Flow Dialer, or a week’s worth, using AI Parallel Dialer. Access all the analytics you need to power up your team. More calls, more conversations, more meetings and demos, more sales.
List-Based Parallel Dialing
Across parallel lines or single line, our AI filters through busy tones, fax tones, bad phone numbers, phone trees and voicemails. It detects live answered calls and quickly connects them to sales reps.
Multi-Line and Single-Line Dialer options
Koncert’s AI Parallel Dialer, which is a multi-line dialer will make 200+ calls in a single hour. AI Flow Dialer, allows the rep to “lean back” as numbers are dialed one by one.
Superior AI Technology
Koncert’s 10+ years of experience in dialer platform and better AI technology provides a higher grade of accuracy in voicemail recognition, for instance, than any of our competitors. AI aids our performance throughout.
Power Up Your Sales Team
Hundreds of calls per day, no wasted time, your sales reps spend more time selling. Koncert provides built-in organization, bi-directional sync with CRM, and focus on selling over manual tasks.
Parking Lot for Review
Koncert's Smart Platform includes a sophisticated rules engine that will quarantine “uncallable” numbers based on system activity, into a “Parking Lot” of numbers that can be reclassified or eliminated based on your needs.
Visibility & Control
Koncert provides Visibility and Control so a rep can deselect upcoming prospects in real time that might not be right for that session, or schedule a prospect to be called later.
Remote Coach® Included
Both AI Dialer platforms contain all the functionality of Koncert’s proprietary Remote Coach®: Sales managers can listen in and even coach reps during live calls. Calls are also recorded in the CRM, for later review.
SOC 2 Certified, Data Privacy Compliant
SOC 2 certification signifies that Koncert has implemented the systems to ensure security, availability, confidentiality, and overall privacy of customer data.
Real-Time Analytics and Reports
The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.
Out-of-the-Box
CRM Integration
No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.
Caller ID Management
Koncert allows customers to easily purchase and refresh Caller IDs with Caller ID Management. Koncert provides a “Heat Map” to let our customers see potential over-usage and keep from becoming spammers. Koncert has a Twilio integration that can provide new caller IDs with just a couple of clicks. Have your call numbers localized to your prospects’ area codes.
Award Winning Sales Engagement Platform
