AI Flow Dialer

Dial Smarter, Close Faster
5x Sales Boost with AI!

Koncert AI Flow Dialer is an advanced single-line dialing platform that drives live conversations and significantly improves outbound calling productivity for business development, prospecting, and inside sales teams.

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Real Time Monitoring

Transform Your Sales Outreach

Koncert AI Flow Dialer is specifically designed for sales teams who need to make moderate to high volumes of calls with maximum efficiency.

Our platform helps your reps have more meaningful conversations by eliminating time wasted on navigating phone trees, leaving voicemails, and dealing with busy signals.

By implementing AI Flow Dialer, your team can focus on what they do best: connecting with prospects and closing deals.

Connects live calls instantly with industry-leading Quick Connect technology

Boosts productivity by 5X compared to manual dialing methods

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List-Based Parallel Dialing

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Across parallel lines or single line, our AI filters through busy tones, fax tones, bad phone numbers, phone trees and voicemails. It detects live answered calls and quickly connects them to sales reps.

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Multi-Line and Single-Line Dialer options

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Koncert’s AI Parallel Dialer, which is a multi-line dialer will make 200+ calls in a single hour. AI Flow Dialer, allows the rep to “lean back” as numbers are dialed one by one.

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Quick Connect Technology

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Unlike competitors who experience significant lag when connecting calls, Koncert's proprietary Quick Connect technology ensures ultra-low latency by embedding our phone tech and AI in a single network. No more awkward pauses when prospects answer - just seamless conversations.

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Intelligent Call Filtering

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Stop wasting time on unproductive calls. Our AI technology filters out voicemails (with option to leave automated messages), bypasses phone trees and IVR systems, skips busy signals and failed calls, identifies and quarantines bad numbers in the Parking Lot

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The Virtual Salesfloor Experience

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Bring the energy of an in-office salesfloor to your remote team with Koncert's unique Virtual Salesfloor that conduct synchronized call blitzes, Enable junior reps to learn from experienced colleagues, foster healthy competition and team spirit, create a collaborative environment regardless of location.

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Automated Local Presence

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Boost your answer rates significantly with smart caller ID management. Our system automatically selects local caller IDs based on your prospect's area code, increasing the likelihood they'll pick up. People are more likely to answer local calls, and our technology makes this process effortless.

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Remote Coach®

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Both AI Dialer platforms contain all the functionality of Koncert’s proprietary Remote Coach®: Managers can listen to ongoing calls and provide real-time guidance to sales reps through Whisper Mode - all without the prospect hearing. Identify coaching opportunities, reinforce successful techniques, and help reps handle objections more effectively.

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SOC 2 Certified, Data Privacy Compliant

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SOC 2 certification signifies that Koncert has implemented the systems to ensure security, availability, confidentiality, and overall privacy of customer data.

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AI Flow Dialer Datasheet

AI Parallel Dialer Datasheet

Real-Time Analytics and Reports

Make data-driven decisions with comprehensive analytics:

Track individual and team performance metrics

Monitor connect rates and conversation durations

Identify top-performing lists and strategies

Visualize productivity improvements over time

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Integration Hub Koncert

 

Out-of-the-Box

CRM Integration

No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time.

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Caller ID Management

Never worry about showing up as "SPAM" on your prospect's phone. Our unique Heat Map technology:

Continuously monitors caller ID usage

Automatically quarantines flagged numbers

Rotates clean numbers back into your pool

Provides real-time visibility into caller ID health

Learn More

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Frequently Asked Questions

How does AI Flow Dialer differ from traditional auto-dialers?

Unlike traditional auto-dialers, Koncert AI Flow Dialer uses advanced AI to intelligently filter calls, detecting and connecting only live answers to your sales reps. Our system can navigate phone trees, identify voicemails, and handle busy signals automatically, ensuring your team only speaks with actual prospects.

Which CRM systems does Koncert integrate with?

Koncert offers bi-directional integration with Salesforce and other leading CRM platforms. Our integration ensures automatic data synchronization, keeping your CRM records up-to-date with call outcomes, notes, and follow-up activities without manual entry.

What is the "Parking Lot" feature?

The Parking Lot is a sophisticated rules engine that automatically quarantines uncallable numbers based on system activity. This feature helps maintain call list quality by allowing you to review, reclassify, or eliminate bad numbers, improving overall dialing efficiency.

How does the Remote Coach feature work?

Remote Coach is an audio-only sales collaboration tool that allows managers to monitor ongoing calls in real-time. Using Whisper Mode, managers can coach sales representatives during active calls without the prospect hearing the coaching, enabling immediate guidance and improvement.

What kind of onboarding and support does Koncert provide?

Our SaaS subscription includes dedicated customer success management and technical support. We provide comprehensive onboarding, training for your team, and ongoing support to ensure you maximize the value of the AI Flow Dialer platform.

 

Dialers Comparison

Not sure which dialer fits your B2B needs? Koncert offers options just right for YOUR workflow!

CRMs and Power Dialing

Click Dialer

Agent-Assisted Dialer

Multi-line Power Dialer

AI Flow Dialer

Single-line Power Dialer

AI Parallel Dialer

Multi-line Power Dialer

Human Power Dialer

Salesforce CRM (Native Integration)

HubSpot, Outreach, SalesLoft Integration

Independent CRM (customization)

Features

Parallel Dialing

Remote Salesfloor

Remote Coach®

Whisper Mode

Parking Lot

Calling List Visibility

Automated Local Presence

Automated Caller ID Health

Area Mapped Caller IDs

Heat map on Caller IDs

Customizable Call Dispositions

Cadence/Sequencer

Voice Mail Drop

Smart Predictive Analytics

Real-Time Dashboards & Reports

Busy Work Delegation

World-Class Customer Support

SOC 2 Type 2 Compliant

Productivity Increase compared to manual dialing

10X
5X
10X

Award Winning Sales Engagement Platform

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