Bi-directional sync
Your data is continuously and automatically updated. Don’t stop to update Salesforce records.
Click Dialer® makes every sales call a quick click away from within Salesforce or other CRM platform. It is also embedded in Koncert's Cadence Sales Engagement Platform.
With no manual dial, sales calls are captured in the CRM so there is a record of it and its disposition, and sales managers can see reps' activities and progress.
As calls connect, you have full view of your prospect within your Salesforce platform.
Your data is continuously and automatically updated. Don’t stop to update Salesforce records.
Quality voice connections and reliability with your prospect.
The ONLY dialer on Salesforce AppExchange
Managers can review calls with the rep or the team together, to go over what went right (or what went wrong)
Click Dialer® is also embedded as a functionality inside Koncert’s Cadence sales engagement software. Cadence is designed as a native integration addition to the Salesforce technology stack, providing automated management of touches to your prospects: emails, calls, meetings and status. This full-service addition to your Sales Team’s arsenal can increase their productivity exponentially.
No app is worth it if it’s hard to use or learn. Koncert’s intuitive out-of-the-box user experience means fast on-boarding and building ROI immediately! At the same time, our Bi-directional sync with Salesforce and other leading CRMs keeps data fresh, ensures accurate reporting, and saves time. Koncert is a recommended app on the Salesforce App Exchange, with full native integration.
The BEST Reporting options in the industry
No matter your reporting needs, Koncert provides. We offer fully customizable reports as well as many pre-packaged reports and dashboards that we’ve made standard based on our more than 10 years of experience with customer needs. Reports can be viewed live or exported via CSV files or scheduled to receive via email. Access your actionable data any time you need it.
CRMs and Power Dialing
|
Click Dialer |
Agent-Assisted DialerMulti-line Power Dialer |
AI Flow DialerSingle-line Power Dialer |
AI Parallel DialerMulti-line Power Dialer |
---|---|---|---|---|
Human Power Dialer |
|
|
|
|
Salesforce CRM (Native Integration) |
|
|
|
|
HubSpot, Outreach, SalesLoft Integration |
|
|
|
|
Independent CRM (customization) |
|
|
|
|
Features
|
|
|
|
|
Parallel Dialing |
|
|
|
|
Remote Salesfloor |
|
|
|
|
Remote Coach® |
|
|
|
|
Whisper Mode |
|
|
|
|
Parking Lot |
|
|
|
|
Calling List Visibility |
|
|
|
|
Automated Local Presence |
|
|
|
|
Automated Caller ID Health |
|
|
|
|
Area Mapped Caller IDs |
|
|
|
|
Heat map on Caller IDs |
|
|
|
|
Customizable Call Dispositions |
|
|
|
|
Cadence/Sequencer |
|
|
|
|
Voice Mail Drop |
|
|
|
|
Smart Predictive Analytics |
|
|
|
|
Real-Time Dashboards & Reports |
|
|
|
|
Busy Work Delegation |
|
|
|
|
World-Class Customer Support |
|
|
|
|
SOC 2 Type 2 Compliant |
|
|
|
|
Productivity Increase compared to manual dialing |
|
10X
|
5X
|
10X
|
|
|
|
|
Successful B2B sales teams use Koncert multi-channel sales engagement platform to crush their quota. Fill out the form to get started!