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An elite sales development team is the engine that powers predictable revenue growth. SDRs generate qualified pipelines...
By: Koncert Marketing on Oct 29, 2024 9:30:00 AM
Today's sales teams rely heavily on efficiency, speed, and the ability to connect with prospects at the right time. Two platforms that help sales teams streamline their processes are Koncert and Kixie. In this blog, we’ll explore why Koncert is the best alternative to Kixie and how it leads the market in key areas like multi-line dialing, CRM integration, local presence dialing, and AI-powered calling capabilities. Whether you’re managing a team of SDRs, AEs, or looking for the best enterprise sales dialer software for 2024, Koncert is the top choice for B2B sales teams aiming to maximize productivity, increase revenue, and stay ahead of the competition.
Koncert is a mature, AI-driven B2B sales dialer platform with over 12 years of industry experience. It provides four dialers—AI Parallel, AI Flow, Agent-Assisted, and Click Dialer—that help sales teams scale by making more calls, having more conversations, and ultimately driving more sales. Koncert's features include ultra-low latency Quick Connect, AI-powered Caller ID management, and robust CRM integration with platforms like Salesforce and HubSpot, as well as sales engagement tools like Salesloft, Outreach, Gong and Apollo.io. It also offers real-time coaching and a Remote Salesfloor for enhanced team collaboration.
Kixie is an AI-powered sales engagement platform designed to enhance communication and boost sales efficiency. It features advanced dialers, seamless CRM integration, and intelligent call routing. Kixie’s multi-line Power Dialer can dial up to 10 leads simultaneously, while its Team SMS feature facilitates faster responses and better collaboration. The platform also ensures compliance with Do Not Call regulations and helps manage phone number reputations to avoid being marked as “Spam Risk.” Overall, Kixie aims to streamline sales processes and improve conversion rates.
Koncert delivers AI-powered calling capabilities that enhance every aspect of the sales process, from cold calling to closing deals. With features designed to save time, connect with more prospects, and provide real-time insights, Koncert proves to be the best auto dialer for sales teams looking for more than just basic functionality.
● Quick Connect with Ultra-Low Latency: Koncert’s proprietary Quick Connect technology reduces the time it takes to connect with a prospect, giving sales reps a competitive edge by minimizing delays and improving conversation engagement. This is particularly important for teams conducting cold calling, where every second matters.
● AI-Driven Caller ID Management: Managing caller ID health is essential for maintaining high connection rates. Koncert uses AI to keep caller IDs clean and optimized, ensuring they don’t get flagged as spam. This level of control over caller ID management outpaces the capabilities of other competitors like Kixie, making Koncert the preferred platform for teams dealing with high volumes of outbound calling.
● Intelligent Call Filtering: Koncert’s AI tools filter out busy tones, voicemails, and bad numbers, connecting sales reps directly to live prospects faster and more efficiently than traditional dialers. This increases sales productivity and ensures that every call is meaningful, giving Koncert the edge as the most efficient power dialer for SDR teams
One of the major advantages of using Koncert over Kixie is its seamless integration with top CRM and other platforms like Salesforce, HubSpot, Salesloft, Outreach.io, Apollo, Gong. Koncert’s CRM integration options allow for bi-directional data syncing, meaning all calls, notes, and follow-up tasks are automatically logged and updated in real-time. This eliminates the need for manual data entry and ensures that sales teams can stay focused on their outreach efforts without being bogged down by administrative tasks.
With Koncert, managers can easily track and monitor every interaction, ensuring that leads are followed up on promptly and efficiently. This deep integration makes Koncert one of the top-rated B2B sales calling platforms and the best tool for sales engagement platform comparisons
Koncert excels in local presence dialing, a feature that dramatically improves connection rates by displaying a local area code to prospects. When a prospect sees a familiar area code, they’re more likely to answer, giving sales reps a better chance of engaging in a conversation.
Koncert’s Automated Local Presence takes this feature a step further by dynamically matching the area code of the prospect, enhancing the likelihood of successful connections. This feature is crucial for SDRs and AEs tasked with cold calling in various regions and is one of the reasons Koncert is considered the best cold calling software for B2B sales teams
One of the biggest differentiators between Koncert and Kixie is the variety of multi-line dialing options available with Koncert.
● AI Parallel Dialer: This multi-line dialer allows sales reps to dial multiple lines simultaneously, significantly boosting call volume and increasing the number of conversations held each day. This feature is ideal for high-volume outbound calling, making Koncert the best multi-line dialer for sales teams that need to cover large lists of leads quickly.
● AI Flow Dialer: For a more targeted approach, the AI Flow Dialer filters out voicemails and bad numbers, ensuring that reps only speak to live prospects. This option is perfect for sales teams that prioritize quality over quantity in their calls.
● Agent-Assisted Dialer: Koncert combines human intelligence with AI-driven efficiency, allowing agents to assist with dialing while sales reps focus on meaningful conversations and high-value tasks.
● Click Dialer: With the Click Dialer, reps can initiate calls directly from their CRM with just one click. This speeds up follow-up processes and ensures that no opportunities are missed.
The flexibility of Koncert’s multi-line dialing options makes it the best enterprise sales dialer software for teams that need to adapt their strategy based on different campaign goals.
Compliance and security are non-negotiable when it comes to outbound calling at scale. Koncert meets the highest standards of compliance with industry regulations like GDPR and TCPA, and it is also SOC 2 Type II certified, ensuring that all sales data is secure and protected.
In contrast, while Kixie offers basic compliance tools, Koncert stands out as the better choice for enterprise sales teams that prioritize data security and regulatory compliance. For CROs and chief sales officers overseeing large teams, Koncert’s compliance and security features offer peace of mind, making it the best Kixie alternative in the market.
For sales leaders and managers, access to real-time data is critical to making informed decisions about outreach strategies. Koncert provides advanced analytics and reporting that allows managers to track important metrics like:
● Call volume
● Connection rates
● Talk time
● Lead conversion rates
With detailed insights into individual and team performance, Koncert empowers sales leaders to make quick adjustments and improve the overall efficiency of their sales processes. These tools are essential for maintaining a data-driven approach to sales engagement and position Koncert as the best sales automation software for cold calling
Koncert also shines when it comes to providing coaching and training tools for sales teams. The platform’s Remote Coach® feature allows managers to listen in on live calls and offer real-time feedback without the prospect hearing. This feature shortens ramp-up times for new hires and provides ongoing development for seasoned reps.
For sales managers looking to build a culture of continuous improvement, Koncert’s coaching tools provide a critical advantage over other platforms like Kixie, making it the top-rated sales engagement platform for team development
While Kixie offers basic features for AI-powered dialing, Koncert outshines its competitor by offering a broader range of AI tools, better flexibility, and more comprehensive integrations. With superior multi-line dialing options, advanced CRM integrations, and powerful analytics and reporting, Koncert is the ultimate choice for sales teams looking to optimize their outbound calling efforts in 2024.
Koncert not only enhances sales productivity but also empowers teams with real-time insights, ensuring that every call counts. For B2B sales teams, enterprise sales organizations, and sales leaders looking for the best alternative to Kixie, Koncert is the clear winner.
Sales teams that have switched to Koncert have seen impressive improvements in their outbound calling operations. Here are just a few examples:
“Koncert revolutionized our cold calling operations, empowering us with advanced caller ID management and unparalleled efficiency. With their AI-powered dialer, we've doubled our meeting schedules, achieving 25 of our best weeks ever."
"When people ask me why Koncert, I would say hands down, it's because of the way they handle their caller IDs. It's like a PhD level versus elementary school level compared to competitors. - Tom Burrell, Chief of Staff at Atlas MKE
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"The dialing capability of Koncert has been great. The parallel dialer with the ease of use and able to call so many people at one time and you just go connect with the customized message. The reporting is really good with activities, dials, conversion rates from dials to connects all those features have been fantastic" - Michael Hanson, CEO/Founder GrowthGenie
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“With Koncert, we've seen about 3 times as many calls being dialed by our reps, and that's directly correlated to the 3 times as many demos being booked as a result.” - Scott Varner - Sales Operations Manager, Kennected
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"I love the flow and parallel dialer from Koncert. It allows me to double the amount of prospects I was dialing with my old dialer. Simple, and easy to use while importing lists, adding follow-up tasks to prospects, and giving a list of calls that were cancelled that I can add back into the end of my dialing sessions. " - G2 verified User
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"I like how it speeds up workflow. I have set 5x Demos since leveraging Koncert in my day-to-day work. I have also touched more than 500-700 Leads daily, compared to 100 a day in the same amount of time with the popular software that I was using prior." - G2 Verified User
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"Our sales team has been using the Koncert parallel dialer tool, and it has significantly transformed our workflow. The most notable benefit is the 300% increase in the speed of cold calls , which has freed up a substantial amount of time for our team to focus on prospecting and researching quality accounts. This efficiency boost has been a game-changer for us." - G2 Verified User
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"I Like the fact that I can make hundreds to thousands of calls per day. The AI Parallel Dialer is so helpful it makes cold calling a breeze. the integration with my Hubspot was seamless and works perfectly. and Koncert's Customer support is Great, they are always on it and ready to help." - G2 Verified User
👉How does Koncert improve call connection rates?
Koncert improves call connection rates through several key features. Its Automated Local Presence matches the caller ID to the prospect’s local area code, making it more likely that they’ll answer. Additionally, Koncert’s AI tools efficiently filter out bad numbers, busy tones, and voicemails, connecting sales reps only with live prospects. This combination of tools ensures that every call has a higher chance of connecting with the right person
👉Does Koncert integrate with my CRM?
Yes, Koncert integrates seamlessly with top CRM platforms like Salesforce, HubSpot, Outreach.io and Salesloft. Its bi-directional syncing ensures that all call data, notes, and follow-up tasks are automatically logged and updated in real time, eliminating manual data entry and improving workflow efficiency
👉How does Koncert ensure compliance with GDPR and TCPA regulations?
Koncert is fully compliant with regulations like GDPR and TCPA, ensuring that all outbound calling activities adhere to legal requirements. The platform is also SOC 2 Type II certified, providing top-level security and compliance for managing sensitive customer data, making it a reliable choice for teams handling high volumes of sales calls
👉Can I monitor and coach my sales team with Koncert?
Yes, Koncert includes Remote Coach®, a feature that allows sales managers to listen to live calls and provide real-time feedback to sales reps without the prospect hearing. This tool is essential for training new hires, improving team performance, and providing ongoing coaching, making Koncert one of the top-rated sales engagement platforms for team development
👉What type of businesses benefit the most from using Koncert?
Koncert is ideal for B2B sales teams, enterprise organizations, and sales leaders managing high-volume outbound calling. Teams that require multi-line dialing, real-time coaching, and advanced analytics will benefit greatly from the platform’s capabilities. CROs, chief sales officers, and revenue operations managers looking for a complete sales engagement platform will also find Koncert to be the most effective solution
👉How does Koncert handle bad numbers or disconnected lines?
Koncert includes a Parking Lot feature that automatically quarantines bad numbers, such as disconnected lines or fax numbers. This prevents sales reps from repeatedly dialing invalid contacts, ensuring that their time is spent reaching legitimate prospects
For sales teams, enterprise organizations, and sales leaders looking for the best sales dialer software in 2024, Koncert offers a comprehensive, data-driven solution that not only improves sales productivity but also enhances team collaboration, coaching, and compliance. With features like Remote Coach®, Automated Local Presence, and real-time reporting, Koncert provides everything your team needs to succeed in the modern sales environment.
When comparing sales engagement platforms, Koncert stands out as the top choice among other competitors like Kixie, offering superior performance and efficiency for teams serious about scaling their outbound sales efforts.
Ready to Take Your Sales Team to the Next Level?
If you're looking for the best sales dialer with superior AI-driven technology and seamless integration, it's time to switch to Koncert. Experience ultra-low latency, higher connect rates, and robust features designed to drive more sales conversations and close more deals.
Contact us today for a personalized demo and see how Koncert can transform your outbound sales strategy!
Kixie is a registered trademark owned by kixie.com
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