Koncert's AI-Powered Dialer Platform Recognized as Finalist in Prestigious SaaS Awards

We are thrilled to announce that Koncert, the industry's only ultra-low latency AI-powered dialer platform, has been recognized as one of the finalists in the SaaS Awards for the category of Best SaaS Product for Sales & Marketing. This achievement underscores our commitment to innovation and excellence in redefining how sales teams connect with prospects and drive conversions.

Revolutionizing Sales Communication with Ultra-Low Latency

At the heart of Koncert's success is our groundbreaking Quick Connect technology. Unlike other parallel dialers that suffer from long lags when a call is connected, Koncert's AI-powered Quick Connect allows for seamless conversations, giving reps a fighting chance at setting meetings from the moment they connect with prospects. We achieve this ultra-low latency by embedding our own phone technology and AI in one network, setting us apart from competitors who rely on third-party telephony APIs.

Koncert's Expanding Platform

Koncert is an AI B2B Sales Engagement platform with over 12 years focusing on sales dialer technology innovation. Koncert is the only ultra-low-latency AI dialer platform in the industry. it provides four dialer options along with a cadence tool aligned to different sales workflows:

● AI Parallel Dialer: Multi-line power dialer that allows sales reps to have 6-10 prospect conversations in just one hour.
● AI Flow Dialer: The single line dialer drives live conversations and improves outbound calling productivity.
● Agent-Assisted Dialer: Human - assisted power dialer with 10x faster and boost sales productivity
● Click Dialer: Faster than manual dialing, one call at a time
● Cadence: Multi-channel sales sequencer with pre-defined touch points (phone, email, video, and social)

Unique Capabilities That Set Koncert Apart

● Automated Local Presence: Boost pickup rates by automatically displaying local caller IDs, increasing the likelihood of prospects answering calls.
● Automated Caller ID Health: Our Device Cloud and Heat Map technology automatically manage caller IDs, ensuring bad spam numbers are cleaned or removed to maintain high connect rates.
● Anti-Call Blasting: Unlike competitors, Koncert dials only one phone number per prospect, improving the customer experience and yielding more productive conversations.
● Parking Lot: quarantine bad numbers to focus dialing efforts on legitimate prospects, increasing efficiency and productivity.
● Remote Coach: Managers can access live calls and recordings, filtered by day, rep, or call disposition, to identify areas for improvement and share best practices.
● Remote Salesfloor: Facilitate collaborative call blitzes and ride-alongs, fostering team motivation and shared learning.
● Advanced Analytics: Gain deep insights into team performance, quickly identify issues, and uncover opportunities for improvement.

Integration and Compliance

Koncert seamlessly integrates with leading CRMs and sales tools, including Salesforce, HubSpot, SalesLoft, Outreach, Gong, and Apollo.io. We prioritize security and compliance, holding SOC 2 Type II certification and ensuring GDPR and TCPA compliance.

Customer Success: The Koncert Difference

Our commitment to client success goes beyond technology. Our dedicated Customer Success team works tirelessly to ensure every client maximizes the value of our AI Parallel Dialer platform, optimizing for the best results and ROI.

Looking Ahead

Being named a finalist in the SaaS Awards positions Koncert among the leading SaaS providers in the sales and marketing sector. This recognition validates our product's strength and our company's vision.  With our customer-centric approach and continuous innovation, Koncert will continue to drive better customer experiences, more conversations, and superior outcomes for sales teams globally.

About the Cloud Awards

The Cloud Awards are an international program that has been recognizing and honoring industry leaders, innovators, and organizational transformation in cloud computing since 2011. The Cloud Awards comprise five award programs, each uniquely celebrating success across cloud computing, software-as-a-service (SaaS), cloud security, artificial intelligence (AI), and financial technologies (FinTech). For more information about the Cloud Awards, please visit https://www.cloud-awards.com/.   

Experience Koncert Firsthand

Would you like to experience the power of ultra-low latency AI dialing firsthand? Contact us today to schedule a demo and see how Koncert can transform your sales.